FAQs on Returns

Can I return my order?

Unfortunately, we are unable to accept returns, whether for custom-made items or regular clothing. Please keep this in mind before making your purchase.

Why don't you accept returns?

Our products are produced in very limited quantities, and many are custom-made. Both the bespoke nature of our items and the small-scale production make it impossible for us to process returns.

What should I do if my item doesn't fit or is damaged?

If your item, whether custom-made or regular clothing, is damaged or defective, please contact our customer service immediately. We will work with you to resolve the issue.

Are there any exceptions for returns?

Unfortunately, no. Our production methods do not allow us to accept returns for either custom-made or regular items.

Can I cancel my order before it ships?

Yes, you can cancel your order as long as it has not entered production or been shipped. Please contact us as soon as possible to request a cancellation.

How can I reach customer service?

Our customer service team is available via email or phone. You can find the contact details on our website under the "Contact" section.

We appreciate your understanding and support. If you have any further questions or concerns, please feel free to reach out to us at any time.