Privacy Policy

Effective Date: 06/11/2024

Welcome to MOYOOSHOP SH.P.K! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our products, or otherwise interact with us.

1.Information We Collect

We collect the following types of personal information:

  • Personal Identifiers: Name, email address, phone number, and billing/shipping address.
  • Payment Information: Credit/debit card details or other payment methods (processed securely by our payment processor).
  • Order Details: Products purchased, order history, and transaction details.
  • Optional Information: Reviews, feedback, or messages you submit to us.

2.How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including payment and delivery.
  • Communicate with you about your orders, inquiries, or promotional offers (if opted in).
  • Improve our website, products, and customer service.
  • Prevent fraudulent transactions and ensure a secure shopping experience.
  • Comply with legal obligations or resolve disputes.

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service Providers: Payment processors, shipping partners, and IT service providers who assist in running our business.
  • Legal Authorities: When required by law or to protect our rights.
  • Marketing Partners: If you have consented to receive marketing communications.

4. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. Please protect your account credentials and notify us of any suspected breaches.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access, update, or delete your personal data.
  • Withdraw consent for marketing communications.
  • Request information on how your data is processed.

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking

We use cookies to enhance your browsing experience and collect analytics. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

8. Children's Privacy

Our services are not directed at children under 16, and we do not knowingly collect their data. If you believe a child has provided us with personal information, contact us to delete it.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

MOYOOSHOP SH.P.K
[email protected]
Str. Ahmet Shabani, Veternik, 10000 Prishtine